Marketing Quiz - 9 | SBI

1. Relationship Marketing means

a)selling to relatives

b)selling by relatives

c)after sales service

d)cross selling

e)All of these

2.Motivation means

a)keeping the salesman happy

b)keeping the staff happy

c)more enthusiasm

d)more team-work

e)All of these

3.Effective communication is

a)not required if demand exceeds supply

b)a sine-qua-non for marketing

c)good vocabulary

d)All of these

e)None of these

4.Customization means

a)products for specific customers

b)good customer service

c)bad, customer service

d)after-sales service

e)All of these

5.Marketing can be attractive

a)salesmen are attractive

b)customers are attractive

c)more customers are attracted

d)All of these

e)None of these

6.Buyer resistance means

a)buyers fighting with the salesmen

b)reluctant salesman

c)indifferent salesmen

d)hesitant buyers

e)None of these

7.Closing the sale means

a)close down marketing functions

b)stop selling

c)successful completion of a call

d)All of these

e)None of these

8.The sole aim of marketing is to ________

a)increase sales

b)increase the number of employees

c)increase profits

d)increase productions

e)All of the above

9.Aggressive marketing is necessitated due to 

a)globalization

b)increased competition

c)increased production

d)increased job opportunities

e)All of the above

10.Efficient marketing style requires _________

a)proper planning

b)good communication skills

c)team work

d)knowledge of products

e)All of the above.

Answers
1.(d)
2.(e)
3.(b)
4.(a)
5.(c)
6.(d)
7.(c)
8.(e)
9.(b)
10.(e)